Cross-border customer support
Help overseas callers with orders, returns, account issues, after-sales requests, and service questions without transferring to a human interpreter.
Concept C - Console led
The phone translation platform for business operations.
For clinics, hotels, travel services, churches, customer support, and dispatch teams that still depend on phone calls, iTour Phone AI Interpreter translates the conversation inside the call.
$842Balance
18Numbers
64Sub-accounts
1,286Minutes
Live subtitle session
Original: We need a translator for the support call.
Translation: Necesitamos un interprete para la llamada de soporte.
Connection: active call detected
CallerAccess numberStatusFee
+1 646...North America SupportEnded$1.86
+34 600...Hotel DeskLive$0.44
Transforming Conversations Across Industries
Designed for time-sensitive conversations where the caller cannot install an app, the business cannot afford confusion, and both sides need to understand each other immediately.
Medical appointments
Support calls about symptoms, insurance, appointment times, care instructions, and clinic directions with industry context and terminology support.
Travel and local services
Handle calls about hotels, routes, restaurants, pickups, bookings, and urgent assistance in the caller's language.
Dispatch and after-sales
Confirm addresses, time windows, work orders, fault descriptions, and service results, with records available for follow-up.
The full translation path of one phone call
This animated flow makes the product easy to understand: it is not a web translation tool, but a complete phone service chain that combines access numbers, speech recognition, AI translation, voice playback, live captions, and operational records.
Step 1Caller dials inThe caller uses the access number provided by the business, just like placing any normal phone call.
Step 2AI interpreter startsThe system identifies the number owner and automatically enters interpreter mode.
Step 3Speech is recognizedThe call audio is captured in real time, with pause detection helping decide sentence boundaries.
Step 4AI translates with contextIndustry scenarios, base context, and hot words help stabilize professional terms.
Step 5Voice is played backThe translated result is converted to speech, played back into the call, and saved in the console.
Core product capabilities
This standalone page covers the full buyer journey: product value, customer setup, agent workflow, operational management, billing readiness, and translation quality controls.
Access numbers
Businesses purchase or configure phone numbers and use them as the entry point for multilingual calls.
Real-time two-way translation
The system recognizes both sides of the conversation and supports 60+ bilingual translation pairs with English as the base language.
Translated voice playback
Translated text is converted into spoken audio and played back into the phone line, keeping the conversation natural.
Live captions
Agents can open an on-demand caption page to view original speech, translated text, language direction, and message status.
Accounts and permissions
Main accounts manage the workspace, while sub-accounts only see calls, captions, and settings tied to their own phone number.
Balance and payments
Support top-ups, card payments, payment history, balance ledgers, and future auto-recharge rules.
Call records
Store caller number, access number, start and end time, duration, fee, call status, and hang-up reason.
Translation tuning
Adjust pause detection, short-sentence merging, industry scenes, base context, hot words, and playback voice.
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Product demo video
Use this section for a 60- to 90-second product walkthrough. A strong demo should show four moments clearly:
- A caller dials the business access number without installing an app.
- The AI interpreter detects speech, translates both directions, and plays the translated voice into the call.
- An agent opens live captions to view original text, translated text, and delivery status.
- A manager reviews access numbers, balance, payments, call records, and translation settings in the console.
The current layout uses an animated play button and voice-wave placeholder. It can later be replaced with a real video, YouTube embed, or Shopify video module.
How phone translation works
After the call connects, the AI interpreter pipeline begins. The system captures call audio, recognizes speech in real time, detects the language direction, generates a bilingual translation with industry context and terminology support, then converts the translated result into voice and plays it back into the phone call. Live captions act as an optional support layer: they are pushed only when a sub-account opens the caption page and an active call is detected.
01Audio captureCapture both sides of the conversation from the phone channel.
02Sentence boundary detectionUse pause timing, end-of-sentence waiting, and short-phrase merging to reduce fragmented output.
03Context-aware translationApply industry scenes, base context, and hot words to improve term stability.
04Voice synthesisSelect a suitable playback voice and deliver translated speech back into the call.
05Operational recordsSave call status, duration, cost, timestamps, and exception reasons for review.
Business console and operations
Main accounts can manage sub-accounts, access numbers, balance, payments, payment history, balance ledgers, call records, and company-level translation defaults. Sub-accounts focus on live captions, their own related call records, personal translation settings, and password management.
This turns the product from a one-off translation demo into a deployable, billable, reviewable, and scalable B2B phone translation service.
Open the Console$842Current balance
18Access numbers
64Sub-accounts
1,286Minutes this month
CallerAccess numberStatusFee
+1 646...North America SupportEnded$1.86
+34 600...Hotel Front DeskLive$0.44
+52 55...Medical SchedulingEnded$2.10
Frequently Asked Questions
Learn more about our products, features, and services to make your shopping experience easier.
Does the caller need to install an app?
No. The caller simply dials the access number as a normal phone call. The AI interpreter runs inside the phone service path.
Are live captions required?
No. Voice playback is the core phone translation experience. Live captions are an optional support tool for agents or sub-accounts.
Can the system improve industry terminology?
Yes. The console supports industry scenes, base context, and hot words so businesses can improve the stability of professional terms.
Do main accounts and sub-accounts see the same data?
No. Main accounts see customer-level data, while sub-accounts only see call records, captions, and settings tied to their own phone number.