Concept C - Console led

The phone translation platform for business operations.

For clinics, hotels, travel services, churches, customer support, and dispatch teams that still depend on phone calls, iTour Phone AI Interpreter translates the conversation inside the call.

Explore console
iTour Phone AI Interpreter Dashboard
$842 Balance
18 Numbers
64 Sub-accounts
1,286 Minutes

Live subtitle session

Original: We need a translator for the support call.
Translation: Necesitamos un interprete para la llamada de soporte.
Connection: active call detected
Caller Access number Status Fee
+1 646... North America Support Ended $1.86
+34 600... Hotel Desk Live $0.44

Transforming Conversations Across Industries

Designed for time-sensitive conversations where the caller cannot install an app, the business cannot afford confusion, and both sides need to understand each other immediately.

Customer support

Customer support

Help overseas callers with orders, returns, account issues, after-sales requests, and service questions without transferring to a human interpreter.

Medical appointments

Medical appointments

Support calls about symptoms, insurance, appointment times, care instructions, and clinic directions with industry context and terminology support.

Travel and local services

Travel and local services

Handle calls about hotels, routes, restaurants, pickups, bookings, and urgent assistance in the caller's language.

Dispatch and after-sales

Dispatch and after-sales

Confirm addresses, time windows, work orders, fault descriptions, and service results, with records available for follow-up.

The full translation path of one phone call

It is not a web translation tool, but a complete phone service chain that combines access numbers, speech recognition, AI translation, voice playback, live captions, and operational records.

Step 1 Caller dials in The caller uses the access number provided by the business, just like placing any normal phone call.
Step 2 AI interpreter starts The system identifies the number owner and automatically enters interpreter mode.
Step 3 Speech is recognized The call audio is captured in real time, with pause detection helping decide sentence boundaries.
Step 4 AI translates with context Industry scenarios, base context, and hot words help stabilize professional terms.
Step 5 Voice is played back The translated result is converted to speech, played back into the call, and saved in the console.
Pricing Plans

Choose the Right Phone Translation Plan

Each business seat includes one sub-account for an individual team member. Plans are billed monthly and can be upgraded or downgraded anytime.

Starter

Basic

5 seats

5 sub-accounts, ideal for small teams or trials.

$99.00 / month

Average $19.80 per seat / month

  • ✓AI phone translation for everyday customer calls.
  • ✓Real-time voice playback through the phone channel.
  • ✓Call records for status, duration, and usage review.
5 sub-accounts Small team
Choose Plan
Growing Team

Standard

10 seats

10 sub-accounts for growing service teams.

$179.00 / month

Average $17.90 per seat / month

  • ✓Support for 60+ major translation languages.
  • ✓Optional live captions for agents and sub-accounts.
  • ✓Account permissions help keep customer data separated.
10 sub-accounts Team support
Choose Plan
Recommended
Best Value

Professional

20 seats

20 sub-accounts for professional support teams.

$319.00 / month

Average $15.95 per seat / month

  • ✓Industry glossary and hot words improve terminology stability.
  • ✓Context-aware AI translation for medical, travel, support, and business calls.
  • ✓Operational records support usage tracking and issue review.
20 sub-accounts Professional team
Choose Plan
Scale

Enterprise

50 seats

50 sub-accounts for large teams and enterprises.

$699.00 / month

Average $13.98 per seat / month

  • ✓Main account and sub-account management for larger teams.
  • ✓Custom voice options to match your service image.
  • ✓Priority support for onboarding, setup, and issue handling.
50 sub-accounts Large team
Choose Plan
Why Choose Us

AI Phone Translation Built for Global Support

Clearer, steadier multilingual calls for real customer service scenarios.

Industry AI-Powered Translation

01

Built-in ChatGPT, DeepSeek, Microsoft, and proprietary top-tier AI models deliver industry-aware translation with up to 98% accuracy.

Personalized Glossary

02

Manage key terms manually or let AI extract technical vocabulary automatically, then sync your custom glossary across devices.

60+ Major Languages

03

Support for 60+ mainstream languages covers more than 85% of countries worldwide, including major population regions across Asia, Europe, the Americas, the Middle East, Africa, and Oceania.

Customizable Voice

04

Choose a clear, stable, and approachable voice that matches your service image and creates a more natural customer experience.

iTour AI Phone Interpreter
I need to confirm my appointment time. Spanish voice is played back in the call
Su cita es manana a las diez. English subtitle shown to the agent
Can I bring my insurance card? AI detects pause, merges short sentence, translates
Yes, please bring your insurance card and ID. Final result is saved to the call record

A normal call for the caller. A smarter workflow for the business.

No app download is required for callers. Once your plan is active, phone translation runs with no time limits. The business gets translated voice, optional live captions, call records, account permissions, and translation settings.

  • ✓ Access number starts the AI interpreter flow automatically.
  • ✓ Subtitle view opens only when an agent needs it.
  • ✓ Industry context and hot words improve professional terms.

How phone translation works

After the call connects, the AI interpreter pipeline begins. The system captures call audio, recognizes speech in real time, detects the language direction, generates a bilingual translation with industry context and terminology support, then converts the translated result into voice and plays it back into the phone call. Live captions act as an optional support layer: they are pushed only when a sub-account opens the caption page and an active call is detected.

01 Audio capture Capture both sides of the conversation from the phone channel.
02 Sentence boundary detection Use pause timing, end-of-sentence waiting, and short-phrase merging to reduce fragmented output.
03 Context-aware translation Apply industry scenes, base context, and hot words to improve term stability.
04 Voice synthesis Select a suitable playback voice and deliver translated speech back into the call.
05 Operational records Save call status, duration, cost, timestamps, and exception reasons for review.

Sub-account management for every service team

Create sub-accounts for each team member and manage login access from one main account.
Keep live captions, call records, translation settings, and account permissions organized.

Open the Console
$891 Current
balance
20 Access
numbers
64 Sub-accounts
1,318 Minutes this
month
Caller Name Access number Status Fee
+1 646... Emma Wilson North America Support Live $1.86
+34 600... Liam Brooks Hotel Front Desk Ended $0.44
+52 55... Sophia Reed Medical Scheduling Live $2.10
Translation Settings

Built for Global Business Calls

Support professional phone communication with industry-focused translation settings, broad language coverage, and natural voice options for multilingual business conversations.

11 Industry Scenarios Business-focused translation settings
60 Supported Languages Coverage across major global markets
28 Natural Voices Male and female playback options

Industry-Specific Translation

Select an industry scenario to help the interpreter focus on terminology and communication commonly used in each business environment.

11 Industry Scenarios
HC
Healthcare Symptoms, appointments, medication, insurance, and care.
LG
Legal Legal terms, consultations, cases, documents, and procedures.
TR
Travel Bookings, hotels, transportation, itineraries, and guest support.
FS
Financial Services Accounts, payments, transactions, banking, and financial terms.
IN
Insurance Policies, claims, coverage, premiums, and customer inquiries.
ED
Education Admissions, courses, enrollment, student services, and campus support.
PS
Public Services Public inquiries, applications, appointments, and community services.
EC
E-commerce Support Orders, returns, refunds, delivery, and after-sales support.
RE
Real Estate Properties, viewings, leases, pricing, and client inquiries.
CH
Church / Religious Services Community support, events, services, outreach, and member communication.
GB
General Business Sales, customer service, scheduling, operations, and everyday calls.
i
Industry scenarios help the interpreter better understand industry terminology and professional conversation context.

Frequently Asked Questions

Learn more about our products, features, and services to make your shopping experience easier.

Does the caller need to install an app?

No. The caller simply dials the access number as a normal phone call. The AI interpreter runs inside the phone service path.

Are live captions required?

No. Voice playback is the core phone translation experience. Live captions are an optional support tool for agents or sub-accounts.

Can the system improve industry terminology?

Yes. The console supports industry scenes, base context, and hot words so businesses can improve the stability of professional terms.

Do main accounts and sub-accounts see the same data?

No. Main accounts see customer-level data, while sub-accounts only see call records, captions, and settings tied to their own phone number.